Privacy Policy

Effective Date: October 24, 2026

Nageune (the "Operator") respects your privacy and complies with applicable data-protection laws. This policy explains how personal information is collected, used, stored, and deleted in the services provided by the Operator.

Section 1: Types of Personal Information We Collect

1. Information Collected During Registration

2. Information Collected During Service Use

3. Automatically Collected Information

Section 2: How We Use Your Information

Personal information is used only for:

  1. Service Delivery
    • User authentication and account management
    • Running the matching algorithm
    • Providing messaging and chat features
    • Providing your saju chart (year, month and day pillars) calculated from your date of birth and calendar type — the hour pillar and other content that uses your time of birth are provided only with the optional Birth Information Consent
  2. Safety and Security
    • Detecting and preventing fraud
    • Monitoring security threats
  3. Service Improvement
    • Analyzing user experience
    • Improving features and optimizing algorithms
  4. Legal Compliance
    • Responding to law enforcement requests
    • Complying with court orders
    • Tax reporting

Section 3: Data Retention and Deletion

  1. Default Retention: Data is deleted promptly upon account deletion (except as required by law)
  2. Legal Retention Periods:
    • Payment and shipping records: 5 years (consumer protection laws)
    • Communications records: 3 months (telecommunications laws)
    • Transaction records: 5 years (tax laws)
  3. Data is securely deleted after legal retention periods expire

Section 4: Sharing of Personal Information

  1. We do not share personal information with third parties without your explicit consent
  2. Exceptions:
    • Court orders and lawful law enforcement requests
    • Payment processors and shipping providers (only necessary information)
    • Cloud hosting service providers
    • Data analytics providers (anonymized, aggregated form only)
  3. All third-party sharing is protected by data protection agreements

Section 5: Your Rights

You have the following rights:

  1. Right to Access: Request to view your personal information
  2. Right to Correct: Request correction of inaccurate information
  3. Right to Delete: Request deletion of personal information (subject to legal obligations)
  4. Right to Restrict Processing: Request suspension of personal information processing
  5. Right to Withdraw Consent: Withdraw marketing communication consent

To exercise these rights, contact us at support@nageune.net

Section 6: Information Security

  1. Encryption: Personal information is encrypted in transit (SSL/TLS) and at rest
  2. Access Controls: Only authorized personnel can access personal information
  3. Security Audits: Regular security audits and penetration testing
  4. Breach Response: Users are notified immediately of any data breaches

This Privacy Policy is effective as of April 1, 2026.